Research: Planning for Major Events

Public transport is essential to the success and feasibility of major events, and most major cities with metros are likely to host at least one large-scale event over a 15-year horizon. A 2014 Nova case study captured members’ experience with hosting a wide range of events and covered the entire timeline of hosting a major event, as illustrated below.

Metro Timeline for Hosting a Major Event – from upfront activities to lessons learned
Metro Timeline for Hosting a Major Event – from upfront activities to lessons learned

The study found that early and active involvement in major event planning – which can include major capital projects – is very beneficial for metros, as is conducting their own demand forecasting. The long lead-time for most major events also allows for metros to learn from each other and visit metros hosting the same or similar events. Despite the short-term nature of most major events, metros gain the most value from retaining longer-term improvements, whether transformational or incremental.

The study demonstrated that while major events can present challenges to metros, many metros are using them successfully as opportunities to showcase their existing good practices, experiment with new ones, identify needs, and leverage funding.