The Transport Strategy Centre (TSC) works directly with over 100 major providers of metros, light rail, bus, rail, and airports across the globe. We facilitate annual programmes of international transport benchmarking across eight consortia (including CoMET and Nova) to identify actions that will lead to superior performance in transport operations and management.
As a result of the COVID-19 virus outbreak, transport providers are having to make substantial changes to how they manage their organisations and serve their customers. The members of the benchmarking groups facilitated by the TSC have been sharing valuable information about how they are responding to the outbreak. A summary of these practices and approaches used by the transport sector has been produced, in order to help other transport organisations optimise their responses. This can be found on the TSC website here.