Metro News: Improving service through automation in Paris

The automation of Line 1, the Paris Métro’s oldest and most popular line, with 725,000 passengers per day, has been achieved without any major interruption to service. This technological change has become necessary to deal with the steady increase in passenger traffic.

With the automation, Line 1’s passengers will benefit from a more responsive and regular transport service, ensuring greater safety and comfort. One of the main benefits of automation is the line’s ability to react instantly to an increase in passengers and provide the number of trains required for the optimum operation of the line.

The automation is expected to improve commercial speed by 4% and because fewer trains will be needed for the same headway, will achieve 6% rolling stock savings. The system also has the potential to reduce minimum headway by 20%. Not having a driver’s cab will also increase passenger capacity by 6%, even without any headway improvements.

The installation of platform screen doors on all the lines’ platforms contributes significantly to the smooth running of the line, avoiding interruptions associated with track intrusions, while also enhancing passenger safety. The migration process combined both automatic and manually driven trains on the same line, with all trains automated since January 2013. It is a world first given the importance of the line.

The project to automate line 1, launched in 2004, is part of the huge modernisation programme that RATP will be undertaking over the next twenty years. The project will allow the company to meet growing demand and to satisfy its customers’ expectations in terms of safety, comfort, regularity, flexibility and information, at a time when RATP is seeking ways of anticipating and/or remedying network saturation.

New rolling stock and control centre on Line 1
New rolling stock and control centre on Line 1

Research: Train Driver Productivity

A Nova research study on train driver productivity aimed to identify the most important factors that influence driver efficiency, understand what methods operators have successfully used to modernise restrictions to working arrangements and identify the scope for metros to modify the most important constraints, rules and parameters that have a negative effect on both driver productivity and costs.

The study found that metros need to have sufficiently flexible labour rules to achieve higher levels of driver productivity. Correlating the level of working time flexibility with driver productivity showed that less restricted metros were more productive than metros that face stricter constraints. Organisations with part time drivers and / or the ability to utilise split shifts were associated with higher levels of driver productivity and increased effectiveness of driver time at work (better able to cover ‘peaks and troughs’ in service). Moreover, it was found that variable shift lengths were arguably more effective than split shifts for metros with a flatter service profile, allowing metro managers to adjust shift schedules as necessary and to avoid the build up (unproductive time) of staff during less busy and off peak periods. In the long term, savings from increased flexibility could more than offset the higher driver wages associated with greater flexibility. Increasing automation of train services through automatic train turnaround, remote booking-on for drivers and driverless trains can positively influence driver productivity and allow driver roles to be deployed more effectively through more customer facing roles.

It is hoped that the information contained within this study can be used to support negotiations with labour unions, government and other key stakeholders by showing evidence of how “imposed” restrictions may impact an organisation’s ability to improve and manage productivity.