The Nova Phase 20 Management Meeting was held from 19th – 22nd September 2017, attended by 15 members and observed by Stockholm MTR. The meeting was held in Oslo, hosted by Oslo Sporveien, who joined the Community of Metros in 2014.
During the visit, members were able to see some of Oslo Sporveien’s facilities first-hand. These included visits to Løren, Ullevål, Majorstuen and Tøyen Stations, as well as Sporveien’s Metro Control Room, and Driving Simulator. Members were also shown Sporveien’s innovative train passenger counting system.
During the meeting, members presented an update focusing on recent developments, challenges and good practices implemented. The Railway and Transport Strategy Centre (RTSC) presented the 2016 Key Performance Indicator results, focusing on host metro Oslo Sporveien, and the Safety Performance Indicators results. Three research projects were also presented by the RTSC team, on Cybersecurity and Accessibility Training, as well as a session on Measuring the Customer Experience Using Big Data, which presented the RTSC’s initial insights into the use of big datasets. Members also selected the case studies and work programme for Nova Phase 20.