Community of Metros News: Latest Virtual Events

COMET continued to hold various virtual events in the second half of 2022. These include:

  • Data Webinar on Key Performance Indicators and Customer Satisfaction Survey Results
  • Case Study Webinar on Customer Assistance in Low Staff Environments
  • General meeting where members shared challenges and initiatives relating to attracting and retaining staff in the Metro Roundtable session and TSC presented the latest benchmarking findings from the COMET KPIs and a summary of the Staff Retirement Trends express study
Example Recruitment Campaign from Washington DC WMATA
  • CEO/COO Sessions with the theme of Continuing Recovery While Facing New Challenges. Metro executives had discussions on the recent challenges associated with demand recovery and the energy crisis. Highlights from KPI benchmarking were also presented by TSC with a focus on COVID-19 impacts on metro performance.
  • CBTC Workshop held jointly between COMET and ISBeRG (International Suburban Rail Benchmarking Group). The experts from the two groups exchanged their experiences with planning, implementing, and operating CBTC.