Non-Fare Income – Community of Metros Benchmarking Group

Non-fare revenue has become even more important due to the steep decline in metro ridership and fare revenue related to the pandemic and subsequent economic downturn. Given the uncertain financial situation, COMET members have shown growing interest in topics related to funding and revenue.

The study explores the changes in non-fare revenue generation amongst COMET metros, in a post-pandemic world of financial uncertainties. It covers contextual information including organisational structures for non-fare revenue generation, along with details including targets, long-term plans, and strategic approaches. It delves into the categories of non-fare revenue in the COMET KPI ecosystem including advertising, retail, telecommunications, and other sources. Good practices and lessons learned by COMET members are highlighted for each of these categories.

Example of non-fare revenue: Berlin BVG U-Bahn Subway Tour

There are many benefits of engaging in metro-oriented property development. Some benefits accrue directly to the metro operator e.g. generating ridership, while other externalities benefit the city and local economy more widely e.g. creating employment. In the post-pandemic context, some metros identified that property development offers opportunities in generating more non-transportation related revenue, which can then bridge funding gaps when declines in ridership happen.

The study reviewed the status of property development activities and development rights across member metros, as well as different models and strategies used by metros to engage in property development including collaboration with government, developers and other stakeholders. It also compiles the examples of metro experiences creating and operating established property development models including best practices and lessons learnt.

Research: Non-Fare Revenue

Research: Metro-Oriented Property Development