In the past two decades, metros around the world have been transforming the way they approach safety and security. One key aspect of that is the use of emerging technologies, such as video analytics. The COMET case study brings together responses from 34 member metros and covers the challenges, solutions, and best practices related to video analytics in metros, including a range of examples of using Artificial Intelligence.

Video analytics have specific impacts on different types of incidents and wider impacts on metro systems. The study reviewed areas where video analytics had reported impacts. 71% of the responding metros reported video analytics to be ‘very effective’ in enhancing their safety and security, and identified future opportunities for further development of video analytics in their systems.